SharePoint Web Parts
& Office 365 Apps
by VirtoSoftware
WHITE PAPER

Part 4: Optimizing operations

See how partners transform their operations to be more adaptive, agile, and efficient by using technology and digital platforms. Additionally, identify where and how you can make improvements to your business through automated processes and governance.

Download the forth part of whitepaper series
Learn more about optimizing operations. The materials are provided by Microsoft for VirtoSoftware, MS Gold Certified Partner.
1
Start working towards the reengineering of your processes. Remember that investments are required to get there, but operational excellence can lead to higher overall profitability.
2
To identify and replicate the successful processes, document how you do things for clients that lead to repeatable processes.
3
Though standard business KPIs are important, you need to consider also incorporating digital KPIs into your overall business review process. Identify those digital KPIs special for your business and use them for your operational evolution.
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Part 2: Engaging customers

This whitepaper will help you to see how partners are engaging customers across the transformation lifecycle. Understand how they can integrate customer-centricity across the business and through data-driven insights. In addition, align your customer engagement strategy to help customers succeed on their digital journey.

Part 3: Empowering employees

Learn what partners are doing to recruit, train, and develop the digital skills of employees. Understand how partners can build modern work environments with self-service and simplified processes. Finally, see the examples of how they use data and insights to aid decision making.

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See how partners transform their operations to be more adaptive, agile, and efficient by using technology and digital platforms. Additionally, identify where and how you can make improvements to your business through automated processes and governance.