SharePoint Web Parts
& Office 365 Apps
by VirtoSoftware
WHITE PAPER

Part 2: Engaging customers

This whitepaper will help you to see how partners are engaging customers across the transformation lifecycle. Understand how they can integrate customer-centricity across the business and through data-driven insights. In addition, align your customer engagement strategy to help customers succeed on their digital journey.

Download the second part of whitepaper series
Learn more about engaging customers. The materials are provided by Microsoft for VirtoSoftware, MS Gold Certified Partner.
1
Understand the steps of customer engagement for digital solutions and build strategies to let your customers make a transformation.
2
To compete in a digital world, focus more investment on digital marketing staff and capabilities, customer success staff, and automated systems such as CRM and LinkedIn.
3
Keep a high level of customer engagement in the form of technical pre-sale and customer success managers.
Any questions left? Please do not hesitate to contact us.
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Part 5: Transforming Products

Learn how partners develop and capitalize on their products and owned intellectual property (IP), leverage data to enter new markets, revise business models to prioritize agility, and make customers their business partners on the joint digital journey. Understand the breadth and value of owned IP, and where your strategy should align.

The Enterprise Project Management Tools: Online Implementation

To boost efficiency and make data-driven decisions, managers need a clear picture of processes and people. At the same time organizations require quick access to project information. That is why project management tools step on the stage. They help organizations to change ad-hoc project management to a modern and powerful decision-making process: a company-wide project management system.

8 Mistakes Companies Make Implementing Task Management

It probably sounds easy before you start to implement task management. But even experienced managers may face the hardship of task management implementation. Let's talk about the most common mistakes and how to avoid them.

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This whitepaper will help you to see how partners are engaging customers across the transformation lifecycle. Understand how they can integrate customer-centricity across the business and through data-driven insights. In addition, align your customer engagement strategy to help customers succeed on their digital journey.