WHITE PAPER

Part 2: Engaging customers

This whitepaper will help you to see how partners are engaging customers across the transformation lifecycle. Understand how they can integrate customer-centricity across the business and through data-driven insights. In addition, align your customer engagement strategy to help customers succeed on their digital journey.

Download the second part of whitepaper series
Learn more about engaging customers. The materials are provided by Microsoft for VirtoSoftware, MS Gold Certified Partner.
1
Understand the steps of customer engagement for digital solutions and build strategies to let your customers make a transformation.
2
To compete in a digital world, focus more investment on digital marketing staff and capabilities, customer success staff, and automated systems such as CRM and LinkedIn.
3
Keep a high level of customer engagement in the form of technical pre-sale and customer success managers.
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This whitepaper will help you to see how partners are engaging customers across the transformation lifecycle. Understand how they can integrate customer-centricity across the business and through data-driven insights. In addition, align your customer engagement strategy to help customers succeed on their digital journey.